No cancellation fees will be charged for cancellations made up to 14 days prior to arrival. Between December 23rd and January 2nd and during the Hahnenkamm Race, cancellation is possible free of charge up to 60 days before arrival. Special rules may apply for selected packages, promotions and offers.
In case of cancellation within the 14-day cancellation policy, in case of late arrival, early departure or no show, the following cancellation rates will be charged:
Free of charge up to 14 days before arrival
13 to 7 days before arrival 50 %
6 to 3 days before arrival 75 %
In case of late cancellation or no-show 100 %
In the case of the 60-day cancellation policy, 100% of the arrangement will be charged for cancellations within 60 days before arrival, in case of late arrival, early departure or no show.
We highly recommend taking out a cancellation insurance with the European Travel Insurance company: Hotel Cancellation Premium
According to Directive 2011/83/EU of the European Parliament, Article 16, the 14-day right of withdrawal does not apply to hotel bookings. The cancellation conditions of the hotel apply.